Updated on 23rd October 2023
- We do not guarantee complete stain removal.
- Cleaning may cause the material to become tender, stiff, brittle, and peel.
- Shrinkage of material types is unpredictable.
- Changes in shades or top finish may occur.
- Insect bites and scars on leather skins may become visible after cleaning.
- We do not guarantee an exact color match to the provided swatch.
- Imperfections in item construction may become visible after dyeing.
- The dyed color may appear different in different lighting conditions.
- Pleats, bows, rhinestones, and embellishments may not dye the same color as satin.
- Color may come off or bleed if the item is worn in the rain or comes in contact with water.
- Cleaning, dyeing, and stretching may cause wrinkling, buckling, and peeling.
- Changes in shades or top finish may occur during the cleaning process.
- Stretching the width may not affect the length of the item.
- Stretching may cause imperfections on the innersole and lining.
- All procedures are final sale.
- Project completion time-frames are estimates, not guarantees.
- We do not guarantee that all services will restore the item to its original condition.
- Utmost care is taken in processing items.
- The nature and condition of each item determine the processes used.
- Items not picked up after one month are sent to storage for a fee.
- After six months in storage, items are disposed of at our discretion.
- No refunds on repairs, cleaning, alterations, dyeing, stretching, etc.
- Customers must check the claim ticket for discrepancies.
- Unused retail items in original packaging can be returned for store credit within 7 days.
- Re-stretch requests must be made within two weeks from the date of pickup.
- All repairs must be prepaid.
- Specialty repairs require full payment before work can begin.
- A picture of a government-issued ID may be required.
- Gift certificates have expiration dates.
If you have any questions or doubts regarding our terms of service, feel free to contact us on info@leacura.com or WhatsApp whichever you prefer.